FAQs

General Question

No, Starsat.com is a product showcase and informational website. We do not sell products directly online.

You can find StarSat products at authorized dealers, electronics stores, and selected online retailers. Please contact us for the nearest distributor.

You can reach our support team at support@starsat.com or call us at +971 4 228 9293 during working hours for assistance.

Our office is located at:
PO Box 42291, Behind Naif Park, Satellite Market, Deira, Dubai, United Arab Emirates.

Yes, most StarSat products come with a manufacturer’s warranty. Warranty details vary by product and country of purchase. Please check with your seller for specifics.

Please email info@starsat.com with your product model, purchase location, and a description of the issue. We’ll guide you through troubleshooting or repair options.

Yes, digital catalogs or brochures are available upon request. Please contact info@starsat.com for the latest version.

StarSat works with authorized service partners in many regions. Contact us with your country and product details, and we’ll direct you to the nearest service location.

Absolutely. For bulk orders, retail partnerships, or corporate solutions, reach out to our sales department at info@starsat.com.

All new and existing products are listed on Starsat.com under their respective categories. You can explore detailed specifications and features there.

Yes, StarSat products are distributed across multiple regions. Availability may vary by country, so please check with local dealers or contact us for details.

Please send your inquiry to info@starsat.com, and our business development team will get in touch with you.

Yes, many StarSat products—such as satellite receivers, LED TVs, and CCTV systems—can be installed at home. We recommend professional installation for optimal performance, especially for satellite dishes and CCTV systems.

You can find manuals, setup instructions, and other documentation on each product page at Starsat.com. If unavailable, please email us at info@starsat.com.

StarSat satellite receivers and accessories support a wide range of satellite signals. Compatibility depends on your region and service provider. Please consult with your local installer or dealer.

Yes, we can provide support in Arabic and English. Please mention your language preference when contacting us.

Replacement parts may be available through authorized dealers or service centers. For assistance, email us at info@starsat.com with the product details.

Yes. Firmware and software updates for selected StarSat products are available. Please refer to the Downloads or Support section on Starsat.com, or contact our team.

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