Thank you for visiting Starsat.com. Your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website or services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, email address, phone number
- Shipping and billing address
- Payment details (processed via secure third-party providers)
- Account credentials when you create an account
b. Non-Personal Information
- Browser type, device information, IP address
- Pages visited, time spent, and referring websites
- Cookies and analytics data (see Section 6)
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and marketing offers
- Improve our website and shopping experience
- Comply with legal obligations
3. How We Share Your Information
We may share your data with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping partners (e.g., Aramex, DHL)
- Marketing tools (e.g., Mailchimp, Google Ads)
- Authorities when required by law
We do not sell or rent your personal information to third parties.
4. Your Rights
Depending on your location, you may have the right to:
- Access or correct your personal data
- Request deletion of your information
- Opt-out of marketing communications
- Object to data processing
To exercise these rights, contact us at info@starsat.com.
5. Data Security
We use industry-standard encryption (SSL) and security measures to protect your data. However, no system is 100% secure. Always keep your password confidential.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze site traffic
- Improve performance and marketing
You can control cookies via your browser settings.
7. Children’s Privacy
Starsat.com is not intended for users under the age of 13. We do not knowingly collect personal information from children.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
9. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
Email: info@starsat.com
Address: PO Box 42291, Behind Naif Park, Satellite Market, Deira Dubai, United Arab Emirates
Phone: +971 4 228 9293