Privacy Policy

Thank you for visiting Starsat.com. Your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website or services.


1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email address, phone number
  • Shipping and billing address
  • Payment details (processed via secure third-party providers)
  • Account credentials when you create an account

b. Non-Personal Information

  • Browser type, device information, IP address
  • Pages visited, time spent, and referring websites
  • Cookies and analytics data (see Section 6)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and marketing offers
  • Improve our website and shopping experience
  • Comply with legal obligations

3. How We Share Your Information

We may share your data with:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping partners (e.g., Aramex, DHL)
  • Marketing tools (e.g., Mailchimp, Google Ads)
  • Authorities when required by law

We do not sell or rent your personal information to third parties.


4. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to data processing

To exercise these rights, contact us at info@starsat.com.


5. Data Security

We use industry-standard encryption (SSL) and security measures to protect your data. However, no system is 100% secure. Always keep your password confidential.


6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic
  • Improve performance and marketing

You can control cookies via your browser settings.


7. Children’s Privacy

Starsat.com is not intended for users under the age of 13. We do not knowingly collect personal information from children.


8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites.


9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated effective date.


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Email: info@starsat.com
Address: PO Box 42291, Behind Naif Park, Satellite Market, Deira Dubai, United Arab Emirates
Phone: +971 4 228 9293

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